Your Privacy Matters: SA Listings is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Introduction
1.1 About This Policy
This Privacy Policy applies to all information collected through our website, SA Listings (https://listingssa.co.za), and any related services, sales, marketing, or events (collectively referred to as the “Service”).
This Privacy Policy complies with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws. We are committed to responsible data handling practices.
1.4 Consent
By using our Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Service.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Register for an account
Create or update a business listing
Subscribe to paid services
Contact us for support
Participate in surveys or promotions
Information collected includes:
Category
Examples
Account Information
Name, email address, username, password
Business Information
Business name, description, category, address, phone number, website URL
Payment Information
Processed securely through PayFast (we do not store complete credit card details)
Communication Data
Messages sent to our support team, feedback, reviews
Profile Information
Profile photo, social media links, business hours, additional contact details
2.2 Information Automatically Collected
When you access our Service, we automatically collect certain information about your device and usage:
Device and Usage Information:
Log Data:Â IP address, browser type, operating system, pages visited, time and date of access
Device Data:Â Device type, unique device identifiers, mobile network information
Usage Data:Â Features used, interactions with content, search queries, clicks
Location Data:Â General location based on IP address (not precise GPS coordinates)
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Maintain your session and keep you logged in
Remember your preferences and settings
Understand how you use our Service
Analyze traffic and user behavior
Improve our Service and user experience
Types of Cookies We Use:
Essential Cookies:Â Required for basic Service functionality (e.g., authentication, security)
Performance Cookies:Â Help us understand Service usage and performance
Functional Cookies:Â Remember your preferences and settings
Analytics Cookies:Â Collect data about traffic and user interactions
You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality.
2.4 Information from Third Parties
We may receive information about you from:
PayFast:Â Payment confirmation and transaction details
Social Media:Â If you connect your social media accounts
Public Sources:Â Publicly available business information to verify listings
3. How We Use Your Information
3.1 Legitimate Uses
We use your information for the following purposes:
Provide marketing communications (with your consent)
Service Improvement:
Analyze usage patterns and trends
Monitor and improve Service performance
Develop new features and functionality
Conduct research and analytics
Troubleshoot technical issues
Legal and Security:
Comply with legal obligations
Enforce our Terms and Conditions
Protect against fraud and abuse
Resolve disputes and enforce agreements
Protect the rights, property, and safety of SA Listings, users, and the public
3.2 Marketing Communications
With your consent, we may send you:
Updates about new features and improvements
Tips for optimizing your listing
Promotional offers and special deals
Industry news and insights
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
4. How We Share Your Information
4.1 Public Information
The following information in your business listing is publicly visible:
Business name and description
Business category and location
Contact information (phone, email, website)
Business hours and address
Photos and media you upload
Reviews and ratings
Important: Only provide information you are comfortable sharing publicly.
4.2 Service Providers
We share information with trusted third-party service providers who assist us in operating our Service:
Payment Processors:Â PayFast for secure payment processing
Hosting Providers:Â For website hosting and data storage
Analytics Services:Â To understand Service usage and improve performance
Email Services:Â For transactional and marketing communications
Customer Support Tools:Â To manage support tickets and inquiries
These service providers are contractually obligated to protect your information and use it only for specified purposes.
4.3 Legal Requirements
We may disclose your information if required to:
Comply with legal obligations, court orders, or government requests
Enforce our Terms and Conditions
Protect our rights, property, or safety
Prevent fraud or criminal activity
Protect the rights and safety of users and the public
4.4 Business Transfers
If SA Listings is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred. We will notify you of any such change in ownership or control of your personal information.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption:Â HTTPS/SSL encryption for data transmission
Access Controls:Â Restricted access to personal information
Secure Servers:Â Regular security updates and monitoring
Password Protection:Â Encrypted password storage
Regular Audits:Â Periodic security assessments and improvements
5.2 Payment Security
All payment information is processed through PayFast, a PCI DSS compliant payment service provider. We do not store complete credit card details on our servers.
5.3 Limitations
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials. Never share your password and notify us immediately if you suspect unauthorized access to your account.
6. Data Retention
6.1 Retention Periods
We retain your personal information for as long as necessary to:
Provide our Service to you
Maintain your active account
Comply with legal obligations
Resolve disputes and enforce agreements
6.2 Specific Retention Policies:
Information Type
Retention Period
Account Information
Until account deletion + 30 days
Business Listings
While account is active
Payment Records
7 years (tax and legal requirements)
Communication Logs
3 years
Analytics Data
26 months (anonymized)
6.3 Deletion
When you delete your account or request data deletion:
We will delete or anonymize your personal information within 30 days
Some information may be retained for legal, tax, or regulatory purposes
Backup copies may persist for a limited period before automatic deletion
7. Your Privacy Rights
7.1 Under POPIA, You Have the Right To:
Access and Portability:
Request access to your personal information
Receive a copy of your data in a structured, commonly used format
Transfer your data to another service provider
Correction and Accuracy:
Update or correct inaccurate personal information
Request completion of incomplete data
Deletion:
Request deletion of your personal information
Close your account and remove your listings
Objection and Restriction:
Object to processing of your personal information
Restrict how we use your data
Opt out of marketing communications
Withdrawal of Consent:
Withdraw consent for data processing where consent is the legal basis
Note: Withdrawal does not affect the lawfulness of processing before withdrawal
7.2 Exercising Your Rights
To exercise any of these rights, please contact us at:
Email:Â support@blu-tec.co.za
Subject Line:Â “Privacy Rights Request”
We will respond to your request within 30 days as required by POPIA.
7.3 Verification
For security purposes, we may need to verify your identity before fulfilling your request. We may ask for additional information to confirm you are the account holder.
7.4 Complaints
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with:
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
If you believe we have collected information from a child, please contact us immediately at support@blu-tec.co.za.
9. International Data Transfers
Your information is primarily stored and processed in South Africa. If we transfer data outside of South Africa, we will:
Ensure adequate protection through appropriate safeguards
Comply with POPIA requirements for cross-border data transfers
Use standard contractual clauses or other approved mechanisms
Currently, our Service operates within South Africa, and data is not routinely transferred internationally.
10. Third-Party Services and Links
10.1 Third-Party Websites
Our Service may contain links to third-party websites, including:
Business websites in listings
Social media platforms
Payment processors (PayFast)
Partner services
We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
10.2 Social Media
If you interact with our social media pages or use social login features:
The social media platform may collect information about you
Your interactions are governed by that platform’s privacy policy
We may receive basic profile information if you connect your account
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our practices
Legal or regulatory requirements
New features or services
User feedback
11.1 Notification of Changes
When we make significant changes:
We will update the “Last Updated” date at the top
We will notify you via email or prominent notice on our website
Significant changes will be highlighted
11.2 Your Acceptance
Continued use of our Service after changes indicates acceptance of the updated Privacy Policy. If you disagree with changes, please discontinue use and contact us to close your account.
12. Contact Information
12.1 Questions and Concerns
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For POPIA-related inquiries, you may contact our Information Officer:
Email:Â support@blu-tec.co.za
Attention:Â Information Officer – Privacy Matters
12.3 Response Time
We aim to respond to all privacy-related inquiries within 5 business days and will fulfill requests within the timeframes required by POPIA (typically 30 days).
Summary of Key Points
We collect information you provide and usage data to operate our Service
Your business listing information is publicly visible
We use industry-standard security measures to protect your data
You have rights to access, correct, and delete your information
We comply with POPIA and South African data protection laws
We do not sell your personal information to third parties
Contact us anytime with privacy questions or concerns
Important: By using SA Listings, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein.
